To ensure the greatest amount of automated mail, ID Mail offers an array of multi-line optical character recognition (MLOCR) reading technologies to meet the recognition challenges faced by the ID Mail processing systems across its wide assortment of applications. To maximize processing efficiency across these situations, the systems can be configured with:
The MLOCR reader configuration on each system includes a grayscale camera with automated address block recognition, image digitizer, Optical Character Recognition (OCR) package, database and database lookup engine.
When handwriting is encountered, LVE, SRS or both can be added to the MLOCR to increase the number of coded, and hence, automated items. With LVE, the images for uncoded items are sent from the Dispatcher to a workstation where the address is hand-keyed and the lookup result is returned. Rather than hand-keying, SRS uses a second recognition engine to determine the address characters for uncoded items before returning the lookup result to the Dispatcher. In either case, during a subsequent pass of the mail the Dispatcher reads the printed piece identifier and prints the corresponding lookup result, such as a USPS barcode or mailstop number. Additional recognition attempts with LVE or SRS increases the number of recognized items and the amount of automatically processed mail. A typical configuration employs SRS to recognize uncoded items from the Dispatcher with unrecognized items from the SRS subsequently passed to LVE.